Help

*Only subscribers to a paid Mapbox Support plan can submit technical support tickets.

Technical Support

Support Plan subscribers can submit and view their technical support tickets here.

Account & Billing Support

Anyone can submit an Account & Billing support request for help with account creation, access, or billing questions. See our FAQ before filing a ticket.

Support Plans

Benefit from guaranteed response times, customized assistance, and emergency channels.

Community Resources

Explore community run developer resources for Mapbox products.

Submit Map Updates

Submit a map, address or POI data update, or modification to navigation details such as speed limits or road closures.

AI Developer Assistant

Use our AI chat to get answers on how to use Mapbox software & troubleshoot issues.

API Status

Check the status of all Mapbox APIs and SDKs. Set notifications in case status is impacted.