Segment Status

All Systems Operational

Data Ingestion (Tracking) API Operational

Data Ingestion (Tracking) API (US) Operational

Data Ingestion (Tracking) API (EU) Operational

Data Processing Pipeline Operational

Data Processing Pipeline (US) Operational

Data Processing Pipeline (EU) Operational

Web Interface Operational

Web Interface (US) Operational

Web Interface (EU) Operational

Analytics.js CDN Operational

Analytics.js CDN (US) Operational

Analytics.js CDN (EU) Operational

Streaming Destinations Operational

Streaming Destinations (US) Operational

Streaming Destinations (EU) Operational

Cloud Sources Operational

Cloud Sources (US) Operational

Cloud Sources (EU) Operational

Warehouses Operational

Warehouse Destinations (US) Operational

Warehouse Destinations (EU) Operational

Engage Operational

Engage (US) Operational

Engage (EU) Operational

Profiles Sync Operational

Journeys (US) Operational

Journeys (EU) Operational

Libraries Operational

Libraries (US) Operational

Libraries (EU) Operational

Public API Operational

Public API (US) Operational

Public API (EU) Operational

Blobstore Destinations Operational

Blobstore Destinations (US) Operational

Blobstore Destinations (EU) Operational

Reverse ETL Operational

Reverse ETL (EU) Operational

Reverse ETL (US) Operational

Data Lakes Operational

Data Lakes (US) Operational

Data Deletions Operational

Data Deletions (US) Operational

Data Deletions (EU) Operational

Linked Events Operational

Linked Events (EU) Operational

Linked Events (US) Operational

Linked Audiences Operational

Linked Audiences (US) Operational

Linked Audiences (EU) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 2, 2026

No incidents reported today.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

Resolved - Engineering team has investigated and resolved an issue related to the Linked Audience Builder. Specifically, traits could not be selected. This is now resolved as of 4:43 PM UTC.
Mar 31, 09:30 PDT

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

Resolved - Summary: Between 9:24 AM PST on March 19 and 9:38 AM PST on March 19, the engineering team performed a database upgrade. During this window, users may have experienced degraded performance specifically on the Audiences Overview webpage.

Notification Update:
Some customers may have received automated email notifications citing "Audience Run Failures" during this time. Please be advised that these were false positives triggered by the maintenance; no actual failures occurred, and all background processes completed successfully.

Status:
Functionality was fully restored and all systems were confirmed stable as of 9:38 AM PST. We apologize for the inconvenience.


Mar 19, 12:33 PDT