A free alternative to the premium and white-label plans of other ticket management bots.
Partnered with BisectHosting
for affordable bot hosting
π Contents
- π Contents
- β¨ Features
- β‘ Getting started
- π€ Sponsors
- ποΈ Contributors
- π Support
- β Star History
- π₯± License
β¨ Features
- π Documentation - comprehensive documentation and guides to help you get started
- βοΈ Simple settings - configure your bot with the included and easy-to-use dashboard
- π¨ Highly customisable - tweak features, colours, messages, and more to your liking
- πΈ Modern features - including slash commands, buttons, select menus, and modals
- π€ Automation - ease your staff team's workload with configurable automation
- π·οΈ Tags - resolve members' problems without escalating to tickets
- π« Tickets - close inactive tickets automatically
- π Archiving - store messages in the database and view transcripts later
- β Context - ask for a topic or up to 5 custom questions before creating a ticket, and see references to a message or previous ticket at a glance
- ποΈ Organisation - claim, release, move and transfer tickets between members and categories
- π Internationalisation - available in more than 10 languages
- β±οΈ Statistics - analyse your staff members' performance
- πͺ Battle-tested - trusted by thousands of servers, with over half a million tickets created since 2019
- π³ Docker - reliable and quick deployment with Docker
Want to learn more?
Visit the website for more features, details, and screenshots, or skip to the full feature tour.
β‘ Getting started
π Please read the documentation before you start.
There are 3 ways to get started with Discord Tickets:
- βοΈ Add the public bot - instant setup, but branded (great for testing)
- π΄ Get a managed bot - your own bot, hosted by me (easy and cheap)
- π§βπ» Install your own bot - host it yourself (experience recommended)
Read the documentation for more information.
This button is here because it looks nice, but I will cry if you click it before reading the documentation. :)
π€ Sponsors
Discord Tickets is made possible by these awesome people and organisations:
Please consider sponsoring the project if it adds value to your business/community.
Important
Ko-fi members are not listed. Sponsor through GitHub or a linked Patreon account to be listed above. Create a free organisation to show your business or community's logo.
ποΈ Contributors
Discord Tickets is made possible by all of the people listed in CONTRIBUTORS.md.
π» Contributing
If you want to help translate, suggest a feature, submit a bug report, or contribute in any other way, please read the contributing guidelines.
Note You can add yourself to the list of contributors here.
π Translating
π Support
β Star History
π₯± License
Discord Tickets by eartharoidβ’οΈ is licensed under the GPLv3 license.
This is not an official Discord product. It is not affiliated with nor endorsed by Discord Inc.
Β© 2023 Isaac Saunders



